Responsible Gambling Policy
Effective Date: April 17, 2025
At Xenvalis, we prioritize creating a secure, balanced, and enjoyable environment for all players. Gambling should be an entertaining activity, and we are committed to keeping it fun without leading to harm, stress, or financial difficulties.
Our Commitment
Responsible gambling is a fundamental value at Xenvalis. We strive to:
- Prevent underage gambling
- Provide tools to help you control your gambling habits
- Support individuals affected by gambling-related issues
- Promote informed and healthy gambling practices
Age Restrictions
Xenvalis services are strictly for individuals aged 18 or older, or the legal gambling age in your region—whichever is higher. We may verify your age and reserve the right to suspend or close accounts suspected of underage use.
Understanding the Risks
Gambling involves risks and can lead to addiction if not approached carefully. It is designed as entertainment, not a way to earn money. Please always gamble responsibly and treat it as a leisure activity.
Responsible Gambling Guidelines
To keep gambling enjoyable and safe, we recommend:
- Setting clear limits on your spending and time
- Avoiding gambling when stressed, upset, or under the influence
- Taking frequent breaks
- Never chasing losses
- Keeping the experience fun and lighthearted
Self-Regulation Tools
Xenvalis offers various features to help you manage your gambling, such as:
- Deposit limits
- Session time reminders
- Self-exclusion options
- Temporary cooling-off periods
Self-Exclusion
If gambling negatively impacts your life, you can use our self-exclusion tools to restrict access to your account temporarily or permanently. This helps you take a break and regain control.
Recognizing Problem Gambling
Warning signs include:
- Spending more time or money than planned
- Concealing gambling activity
- Using gambling to escape emotional difficulties
- Feeling guilt, anxiety, or irritability related to gambling
If you or someone you know experiences these signs, it’s important to seek help.
Support Resources
You are not alone. Professional, confidential help is available through organizations such as:
- BeGambleAware
- GamCare (UK)
- National Council on Problem Gambling (US)
- Gambling Therapy
These services offer free and compassionate assistance whenever needed.
Conclusion
At Xenvalis, we are dedicated to providing an experience where enjoyment and responsibility go hand in hand. Our mission is to ensure your time with us is safe, fun, and responsible.